1. Introduction
Welcome to Al-Basira. We are highly committed to safeguarding the privacy of our website visitors, clients, and partners across the United Arab Emirates. This policy describes how we collect, store, process, and protect your personal information when you access our website, request quotes, or utilize our premium glass and aluminum fabrication and installation services.
By using our services or submitting forms on this platform, you explicitly consent to the data collection and processing methods described in this Privacy Policy under the terms of UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL).
2. Personal Data We Collect
To deliver precise engineering quotes, conduct on-site measurements, and install customized systems, we may collect the following information:
- Identity Details: Full name, company name, and job title.
- Contact Details: Phone number (including WhatsApp numbers for real-time design reviews), active email addresses, and municipal billing addresses.
- Project & Location Specifications: Architectural drawings, exact on-site measurement figures, and physical property locations across Dubai, Sharjah, Abu Dhabi, and other Emirates for logistics and installation.
3. How We Use Collected Data
Al-Basira uses the gathered data strictly for specific, authorized commercial and technical operations:
- Quotation & Manufacturing: Custom estimating, structure sizing calculations, and processing glass or aluminum specifications.
- On-Site Surveys & Logistics: Dispatching our expert site measurement team, coordinating delivery schedules, and executing structural installations.
- Invoicing & Legal: Generating invoices, completing payments, and maintaining compliance records.
Real-time Consultation Consent
We may contact you via phone, email, or WhatsApp to verify details, share architectural project designs, or schedule structural safety checks before final glass tempering.
4. Data Storage & Security
We implement a variety of physical, electronic, and administrative security measures to maintain the absolute safety of your personal information. Your project measurements, drawings, and billing information are stored inside password-protected, isolated servers.
Al-Basira has a strict **Zero Third-Party Sharing** rule. We do not sell, trade, or transfer your identity or contact details to outside parties. All your files remain strictly confidential within our engineering and corporate logistics groups.
5. Website Cookies Policy
Our website utilizes secure functional cookies to analyze web traffic trends, optimize browser layouts, and make your browsing experience smoother. Cookies are small data packets stored locally by your browser. You have the choice to disable cookies in your browser settings at any point, though it may limit optimal layout functionalities.
6. UAE Governing Law
This Privacy Policy is compiled and executed in strict accordance with the federal laws of the United Arab Emirates and the municipal decrees of the Emirate of Sharjah. Any disputes, claims, or compliance audits regarding data handling will be subject to the exclusive jurisdiction of the Courts of Sharjah, UAE.
